Common queries answered

Frequently asked Questions

A: Great question! We’re a small team, and we pack every order with care. Please give us 1-3 business days to get your order ready and out the door. After that, shipping usually takes another 3-5 business days depending on where you are in the US.
Hey there, thanks for asking! So, here’s the deal with our policy. Because our products are made with fresh, natural ingredients, we have to say that all sales are final. It’s a health and safety thing for everyone.
Oh no, did you spot a mistake? The best thing to do is to email us right away at info@kleannjiffy.com. If your order hasn’t been processed yet, we can absolutely change it for you. Once it’s shipped, though, we can’t redirect it. So the sooner you let us know, the better!
You don’t have to wonder where your package is! Once your order ships, we’ll send you an email with a tracking number. You can just click that link or pop the number into the carrier’s website to see its latest adventure.
We’re here to help! The best way to reach us is by shooting an email over to info@kleannjiffy.com. If you need to speak to someone, you can also give us a call at 347-942-6487. We do our best to answer all emails as quickly as possible.
Oh no, let’s try and catch it before it goes out! Please email us at info@kleannjiffy.com immediately. If your order hasn’t been processed yet, we can absolutely change it for you. Once it ships, though, we can’t redirect it, so the sooner you let us know, the
Right now, we only ship within the United States. We’re so sorry about that! We’re a small business and are working hard to one day bring our K-Sol sparkle to the whole world.
Most of the time, yes! We do our best to pack everything into one neat box for you. But sometimes, depending on what you order, an item might ship separately from another. Don’t worry if you get two boxes—it’s all part of the same order
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